Shipping
Shipping Formulafirstracing.com uses U.P.S for our
ground delivery services. The web site quotes regular
ground rates for shipping cost. If you need your
package sent quicker, just call us or send an e-mail
to don@formulafirstracing.com
and we can quote you your options.
These are the
things that might increase your shipping costs;
1)
Large boxes.
2) Mutable boxes
3) Difficult packaging
We will notify you by phone
or e-mail if any of these charges
do
apply. Please make sure you read the text that applies
to
each part throughout the catalog. You will see
information regarding possible Core Charges, Freight
Charges
or Additional Packaging Charges.
If you have any
questions regarding any of the additional charges,
please don't
hesitate to call us at 800-955-9795.
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Back
Orders
Formula
First Racing does not fill back orders. Your
invoice will show the parts that have been back
ordered. If you still need the parts that have been
back
ordered,
please contact us.
Returns
If we have sent
you the wrong part, or you have ordered a part
that does
not
fit your vehicle, please call us first
so we can authorize your return. Please do not just
send
it
back.
Returns
that are our fault, we will credit your
shipping costs. Returns must have your receipt enclosed.
Contacting us is easy -- Just call us at our
toll
free number:
1-800-955-9795 6 days a week. Monday
through Friday 8:00am to 6:00pm, Saturday 8:00am to
4:00pm
Arizona
Time.
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Payment
Formula First Racing wants
to
make your
shopping experience as easy and pleasant
as possible. We offer a couple of different
ways to pay
for
your parts;
1) Credit Cards - We accept
Visa, Master Card & Discover
2) Pay Pal - During
the check out, you will be directed to the pay pal
web site to transfer
funds.
3) Checks
- On personal checks we will ship
your order
after your funds have cleared through
our bank.
4) Money
Orders/Cashiers Checks - You can
mail in funds. If you are mailing in money, mail
it
to us
at;
Formula First Racing Attn: Sales
9101
East 22nd Street
Tucson,
AZ 85710
Please make sure you reference
the
parts you need. Our toll free mail
order number is 1-800-955-9795.
We accept Master Card, Visa and
Discover Credit
Cards. For your protection, we security
check
all credit card
purchases to verify the name
and billing address. Please note when ordering parts
with
a credit card, the shipping
address MUST match
the Credit Card
billing address.
These policies have been established
to
provide
more
accurate and secure processing
for you,
the customer. NOTE:
We do not offer C.O.D. Satisfaction We
give you 90 days!
Your satisfaction is our commitment!
If you're
not completely satisfied, send
any new/ unused part back to us within 90 days
of the original purchase date with a copy of your receipt,
prepaid
for
credit
or refund.
It is very important
to
us
that you are
completely satisfied with
your order and the service you received when ordering
from
Formula
First Racing.
If you have any questions
or
comments,
please feel free to call us at 1-800-955-9795 or
email us at
don@formulafirstracing.com.
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Core
Charges
Formula
First Racing sells some
parts that require core charges.
The parts that require core charges are mostly
re-buildable ones
such as;
1) Engines
2) Transaxles
3) Wiper
Motors
4) Starters
5)
Alternators
6) Heads
7) Cranks & Rods
and there are many
more. Formula First Racing gives
you our
customer
the option
to send us your re-buildable
core and receive a credit back
of the core
charge
or, keep the
core and except
the core charge. Formula
First Racing will promptly
refund your
prepaid core
charge that
was applied
to your product purchase,
upon receipt of your RE-BUILDABLE core.
If your core
is un-re-buildable
we can not
refund
you the core charge.
Examples
1) If there is a
tree growing out of your
engine core.
2) If you backed
your RV over your wiper
motor and it is so flat you
can
mail it to us in a standard
#10 envelope.
Well you get
the picture.
The customer
is responsible for
shipping the core directly
to Formula First Racing for
inspection prior to their refund.
For
your
protection, we highly recommend
insuring the core
prior to any
shipping.
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Privacy Policy
Formula First Racing
has created this privacy
statement in order to
demonstrate
our firm
commitment to privacy.
The following discloses
our information
gathering
and dissemination practices
for this website.
Your
IP address is used to
help identify
you and your shopping
cart. Our site uses
cookies
to keep track of
your shopping cart. We use cookies to
deliver content
specific to
your interests. Our
site's registration form
requires users to give us contact
information (like
their
name and
email address)
and unique identifiers.
We use customer contact
information from the registration
form to
send the user information
about our company
and promotional
material
about
some of our vendors
products.
The customer's contact information
is also used
to contact the
visitor when necessary.
Unique identifiers
are collected
to
verify
the user's identity
and for use as account numbers in
our record
system.
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Security
This site has
security measures
in place to protect the loss,
misuse and
alteration of
the information
under our control. You can send
email to
our General Manager Don
Wiggins don@formulafirstracing.com
You
can send mail
to the following
postal address:
9101 E. 22nd St.
Tucson, AZ
85710
Contacting
the Web Site
If you have
any questions
about
this privacy statement, the practices of this site,
or
your dealings with this Web site, you
can call the following telephone
numbers: 1-800-955-9795 or 520-722-1984
Thank You - Don Wiggins General Manager
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